Educational and Conduct Policies.

Our education exists so clinicians can learn from us and we can learn from each other. The policies below describe what that looks like in practice, and the channels for reporting problems when they come up.

Professional Conduct

You are expected to engage with the learning management system, the online communities of practice, and any live session in a manner consistent with your professional license. Specifically:

• Address other learners and faculty respectfully, even when you disagree.
• Do not share patient-identifying information (PHI) in any online post, comment, live chat, or discussion.
• Do not share actual patient cases, even if de-identified, in an attempt to seek consultative or any similar type of advice from others in the community.
• Do not record, screenshot, or redistribute lectures, slides, or another learner's posts without explicit written permission.
• Do not use generative-AI tools to produce content that you submit as your own (e.g. quiz answers, discussion posts) as they are evaluated on what you understand.

Evidence-based Key Principles for Participation

Respect and Professionalism

• Treat all members with courtesy and respect, regardless of experience level or role.
• Avoid personal attacks, dismissive language, or condescending tone.
• Assume good intent in others' posts and communication.

Confidentiality and Privacy

• Use fictitious examples when discussing conditions and do not share any protected health information (PHI).
• Do not share your personally identifiable information (PII) within the online community. Exchange of your personal information with selected others is your choice outside of this community and this platform.
• Do not name or identify specific employers or organizations. Instead, focus on the conversation on the universal experience of a particular barrier.

Evidence-Based Contributions

• Cite sources or clarify when sharing opinion versus evidence-based information.
• Welcome respectful disagreement grounded in evidence.

Active and Constructive Participation

• Contribute regularly, not just consume content.
• Value questions as much as answers as asking good questions drives learning.
• Avoid dominating discussions; create space for quieter members.

Stay On Topic

• Keep discussions relevant to the community's shared domain of practice.

No Self-Promotion or Conflicts of Interest

• Disclose any relevant conflicts of interest.
• Avoid using the community for marketing or self-promotion.

Constructive Feedback

• Offer feedback that is specific, actionable, and kind.
• Frame critiques around ideas, not individuals.

Inclusivity and Psychological Safety

• Foster an environment where members feel safe to share mistakes, uncertainties, and lessons learned.
• Actively welcome diverse perspectives, backgrounds, and levels of expertise.

Intellectual Property and Attribution

• Give credit when sharing others' work or ideas.
• Clarify ownership of content created within the community.

Academic Integrity

Each course includes formative assessments and, for CE-credit courses, a summative attestation. Completing these on behalf of someone else, or having someone else complete them on your behalf, violates these policies and is grounds for revocation of CE credit and account termination. We report academic integrity violations to the relevant certifying body when CE credit is involved.

Reporting a Problem with Another User

If another learner posts something that violates these policies, such as harassment, patient information disclosure, redistribution of materials, recruitment or please report it. Two channels:

• In the online community: every post has a "Report" link. Reports are reviewed by a moderator within one business day.
• By email: write to contact@excellenceingyn.com with the post URL and a brief description. Email reports are appropriate when the issue spans multiple posts, when it involves a private message, or when you want to remain anonymous to the reporting party.

We never disclose the identity of the reporter to the reported party.

Reporting a Problem with the Course

If something in a course appears incorrect such as a clinical recommendation that doesn't match current guidelines, a broken video, an outdated link, or a confusing slide, please tell us. Email contact@excellenceingyn.com with the course name, the lesson, and a description of the issue. We welcome diverse perspectives grounded in evidence-based guidelines or best available evidence. We aim to confirm receipt within two business days and to publish a correction within two weeks if the issue is substantive.

We post a course change log so learners can see what's been updated and when.

Accessibility

We design for accessibility (captioned videos, accessible PDFs, voice files, videos that can offer transcript). If you encounter a barrier, please email contact@excellenceingyn.com and we will work with you directly to brainstorm how to overcome this barrier.

Suspension and Termination

For severe or repeated violations of any of these policies, we may suspend or terminate your account. Where CE credit has been issued under fraudulent circumstances, we will rescind it and notify the relevant certifying body. Suspension or termination is communicated by email. For more information about how we manage violations of these policies, email contact@excellenceingyn.com.

Last updated: January 1, 2026.